TERMS & CONDITIONS
Disclaimer
SDH does not involve the diagnosis or treatment of mental disorders or other health issues and cannot be used as a substitute for mental health care, substance abuse treatment, or other health advice provided by medical or other qualified health professionals. It is your responsibility to seek such independent professional treatment or guidance as needed. If you are currently under the care of a mental health professional, it is strongly recommended that you inform your mental health care provider about your SDH sessions.
SDH is governed by the General Health Services Act – Code of Conduct.
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Terms of service.
The client agrees to the following terms:
The practitioner agrees to provide SDH Services for the Client.
Description of SDH: SDH Sessions are a partnership between the two of us which include life coaching, relaxation techniques and deep breathing exercises. It is designed to facilitate the creation/development of personal, professional or business goals and to help the client clear up any relevant issues from the past that are hindering progress in the present.
1) Our Relationship
A. The SDH practitioner will maintain professionalism, privacy and great care during the SDH sessions. The practitioner will bring all their skills and tools to the client to provide the best possible service.
B. The client is responsible for creating and implementing their own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the SDH session.
You, as the client agree that Inspirited Solutions and your practitioner are not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services Inspirited has provided. You also understand that SDH is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.
C. You may terminate or discontinue the SDH sessions at any time.
D. You know that SDH is a comprehensive process that may involve different aspects of your life, such as work, finances, health, relationships, education and recreation.
E. You agree that SDH does not involve the diagnosis or treatment of mental disorders and is not to be used as a substitute for mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is your responsibility to seek such independent professional guidance as needed. If you are currently under the care of a mental health professional, it is recommended that you inform your mental health care provider about our SDH sessions.
F. You understand that in order to enhance the SDH sessions, you will need to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the process.
2) Services
You have agreed to engage in an SDH session through an in person or online session. The practitioner will be available to you by e-mail or phone in between scheduled sessions
3) Schedule and Fees
The SDH sessions shall be a minimum of 60 minutes. If rates change before this agreement has been signed and dated, the prevailing rates will apply.
There are no refunds for sessions that have been completed.
4) Procedure
The time of the SDH session and/or location will be determined by practitioner and Client based on a mutually agreed upon time.
5) Confidentiality & Data Privacy
The SDH sessions, as well as all information (documented or verbal) that the Client shares with the Practitioner as part of this relationship, is bound by the principles of confidentiality. The practitioner agrees not to disclose any information pertaining to the client without the clients written consent. The practitioner will not disclose the clients name as a reference without the clients consent. If the client requires access to their records please contact the practitioner in writing.
Confidential Information does not include information that: (a) was in the practitioners possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the practitioner from a third party, without breach of any obligation to the Client; (d) is independently developed by the practitioner without use of or reference to the Client’s confidential information; or (e) the practitioner is required by statute, lawfully issued subpoena, or by court order to disclose; (f) is disclosed to the practitioner and as a result of such disclosure the practitioner reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others; and (g) involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the practitioner in a timely manner.
According to the ethics of our profession, topics may be anonymously and hypothetically shared with other practitioners or professionals for training, supervision, mentoring, evaluation, and for practitioner professional development and/or consultation purposes.
7) Cancellation Policy
It is your responsibility to notify the practitioner 48 hours in advance of the session time in order to have it rescheduled. The practitioner reserves the right to bill Client for a missed session. The practitioner will attempt in good faith to reschedule the missed meeting.
8) Termination
Either the Client or the practitioner may terminate this Agreement at any time with a minimum of 1 week’s written notice. Client agrees to compensate the practitioner for all SDH services rendered through and including the effective date of termination of the SDH practitioner relationship.
10) Limited Liability
Except as expressly provided in this Agreement, the practitioner makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the SDH services negotiated, agreed upon and rendered. In no event shall the practitioner be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the practitioner’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Practitioner under this Agreement for all SDH services rendered through and including the termination date.
11) Entire Agreement
This document reflects the entire agreement between the Practitioner and the Client, and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Practitioner and the Client.
12) Dispute Resolution
If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Practitioner agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the practitioner shall be entitled to recover attorney’s fees and court costs from the Client.
13) Severability
If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
14) Waiver
The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.
15) Applicable Law
This Agreement shall be governed and construed in accordance with the laws of the State of Victoria, without giving effect to any conflicts of laws provisions.
16) Binding Effect
This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.
Katherine Slieman
SDH Practitioner
katherine@balancehealing.com.au
Melbourne, Australia